Top Quality Hardwood Floor Refinishing In Raleigh

Simply put, a great business. Over the past several years we've contracted different businesses for significant home improvement projects, but not always with a 100% satisfaction. Thankfully, as it turned out, we saved the best for last. First off, our flooring project manager, Amanda, was very professional, knowledgeable, approachable, and kept consistently engaged throughout. She visited everyday to check in on her work crew to ensure their resource needs were meet and that any questions we had were answered. Great communication, she was articulate, practiced her craft well, and discussed every decision with us no matter how trivial. We could not have asked for a better work crew. A special shout-out to Darwin and Nahoon for their workmanship, sticktuitiveness, HONESTY, and overall work ethic. They identified several sub flooring areas that needed repair before flooring could be laid down. This prolonged our project timeline of course, but instead of overlooking (hiding) these critical issues to rush through the job, they were forthcoming with us, adjusted their efforts as needed, and WORKED HARD to finish our project like total pros. I cannot express how much this meant to me, as we had to address similar issues like this with less than scrupulous businesses on previous projects. In fact, this back and forth tussle had become so common, we were starting to believe this dysfunctionality was the norm until contracting with Footprints. They're as honest as the day is long. Of their installation staff, I'd say that if we were building a new house from top to bottom, we’d take special steps to make sure they were included as project leads. We were so pleased with the final result, that when the job was done we sent the installers away with gift baskets. Never felt compelled to do that before, ever. In short, Amanda and Shawna are experienced flooring experts. They run a well-oiled operation. They offer a wide range of flooring options and employ highly skilled, conscientious installers. It's been at least 2+ months, and we still absolutely love our floors. We cannot believe we waited as long as we did to take the plunge, and we are so thankful we bumped into this group of talented professionals. Literally zero complaints with the end result, and we would highly recommend. Reach out to Shawna or Amanda for our contact information if you’d like to reach out to us for further details on our successful project. We'd be glad to share. Chris and Shelley in Garner, NC

We had the most amazing experience using Footprints Floors! I had purchased a 113 year old home & at the time Amanda came out to look at my home - I just knew if anyone could help us make these sloping floor’s perfect again her company could! It’s because of her expertise that we would hire a contractor to fix what we would discover were bad floor joists & subfloors. We had 5 different contractors work on our home & Footprints Floors was one of the only ones who we didn’t have to fire & start over with. Then after a long wait for the construction to get our floors ready for Amanda, she & her crew came in and transformed my hone in just 4 days!!! No easy task! From just raw wood subfloor to a beautiful home in less that a work week! We chose luxury vinyl plank flooring w/ 5 inch baseboards. The results are incredible! And the price for these magnificent floors to be installed was beyond reasonable! I highly recommend Footprints Floors to anyone who needs quality floors installed w/ nothing less than perfection!

Shawna was a pleasure to work with and we look forward to working with her again on some future projects. The entire process from quote to project completion was seamless and rally fast considering the amount of work done. Their communication is frequent, their crews are extremely talented, and the final product was even better than expected. We had our red oak floors stripped and sealed without stain and wood flooring added to a master bedroom that was carpeted. The transition from the original floor to the new floor matches perfectly as if the entire area was wood from the beginning. The owner is on the job daily to check progress and the entire project was done in just over four days. We truly appreciate the quality of work that was done and highly recommend Footprints for your flooring needs.

Shawna and Amanda were super responsive and communicative during the whole process. Their crew, plus Shawna, showed up on time ready to work! Great attention to detail and knocked out a sizeable project in one day. We love how transformed our rooms are now!

Shawna and the team at footprints were fantastic! We had purchased flooring that we wanted to install and they delivered, answering every question along the way! The carpet we hated is gone and we’re left with a beautiful, perfectly laid laminate floor. Looking forward to having them work on more projects for us in the future!

We hired Footprints to replace the flooring in our new home and we couldn’t be happier with the results! Shawna was incredibly communicative throughout the process, letting us know what to expect, notifying us whenever they discovered an issue and what was being completed each day. There were multiple issues with our subflooring but the team was able to fix each of them and still finish by the original timeline! Our floors and stairs look amazing and working with Shawna, Amanda and their crew was an absolute pleasure! 20/10 would recommend to anyone!

Had a great experience with Footprints and Amanda’s team. We purchased Mohawk Laminate Wood Flooring from Costco for our Bonus Room (over 300sqf). We also wanted the carpeted stairs (to Bonus) replaced with Oak Hardwoods with stain that match the rest of the house. Footprints finished the job in 2 days. The workers were professional and polite, the communication from start of the job (quote) to end (making sure we were happy with the work) was great. Love, love my new flooring!

My wife and I recently decided to remove the carpet from our bedroom and replace with hardwood-style laminate. Neither of us have ever looked into any sort of “flooring” job, and had no idea what to expect, as far as cost, timeline, options, etc. We came across Footprint Floors, and decided to get a consult from them. Simply from the consult, we immediately knew we wanted to go with Footprint! Amanda came out and spoke with us, patiently answered all of our questions, and explained everything thoroughly. She had samples, talked us through the different styles and what worked best for us, and helped us settle on the perfect one! Only a short (roughly) two-weeks later, and the entire job was completed with perfection! Between the consult, the ordering process, the initial work, and the final completion, Amanda and her team were phenomenal, and updated us every step of the way. They were quick, incredibly communicative, and cost efficient! The floors in our bedroom look incredible, and we could not have asked for a better experience. 10/10 job, and would definitely recommend to anyone that has interest in redoing their floors. Next time we need any flooring done, we will definitely be calling Amanda back!

My wife and I had a great experience with sales and service. Price was fair, good quality and installation was very professional.

I’d give Amanda and her team a 10 🌟 review if I could. If you need new flooring do yourself a favor and give Footprints a chance. Craftsmanship and communication were 💯!!

Working with Amanda and her Footprings Flooring team was incredible. They did such a great job with installations and Amanda was very knowledgeable and patient with answering all my questions. I was quoted 5 working days to get everything installed and they had it done in 3! Working with Footprint Floorings was a breeze and I would recommend it to anyone!

Footprint Floors did a fantastic job on our flooring not only were they experts in their field. They were also extremely easy to work with. I loved the communication. Both owners stopped by to check the work after it was finished. Overall we could not have asked for a better flooring company, as you see in the photos, the work was done to perfection. Prior to placing this floor they had to remove old tile and they did that without making a mess or anything! Highly recommend this company!

I had a great experience with Footprints Floors Raleigh! I needed bathroom floor re-tiled and they did a fantastic job.

We had a great experience with Footprints! Amanda was very responsive and flexible as we were selecting the floors we wanted and trying to figure out when we wanted the installation to occur that was most convenient (I am 7 months pregnant). The work was done very quickly with a high level of attention to detail. My husband was home when the workers were at our house and he said they were all very kind and responsive- and did great work. 10/10 would recommend!

Superb people, superb craftsmanship!! It was a bit nerve-wracking to proceed with an entire first floor tear-up in order to have a new LVP floor installed, but from the moment Amanda and her crew entered my house, I knew it was going to be “OK”. Everyone was positive, professional, and invested in getting the install completed as quickly as possible while maintaining high standards with the details. The new floor was needed as a result of flooding from the second floor, so the stress level was high long before Footprints arrived. Within minutes of reviewing the project with Amanda, I could sense the “we got this!” attitude which I was SO grateful for. All of the sudden it became easier. Every step of the process was explained up front so I understood what to expect, and every day during the install Amanda or Shawna would check in to monitor progress and answer questions. Everything went exactly according to plan, and I must say, the floor is absolutely beautiful!!!! I can’t thank the Footprints team enough for providing outstanding craftsmanship and giving me the help I needed in a difficult time - they went above and beyond. I am so happy with the new floor that I bought it it’s own Roomba vacuum - they get along great!!!!🤣🤣🤣🤣. Thank you Footprints!

Right from the initial meeting with Shawna, I was blown away by her knowledge, professionalism, courtesy, and competitive pricing. Interactions with other contractors were disappointing in comparison. Communication was easy through the whole project, and her team of installers and co-owner Amanda were just as impressive. The floors are stunning, and we can rest easy knowing they were installed properly. We intend to do the rest of our house in the future, and we will definitely be going with Footprints Floors again.

The team at footprints floors was communicative, understanding, and friendly. I so appreciate them dealing with my crazy schedule. The floors look amazing. I would definitely recommend them to anyone needing new flooring

Awesome experience! My floor looks beautiful. Shawna and her crew did a great job. Thank you Shawna.

Footprints Floors did an amazing job helping to finish up my LVP install. They were even able to fix a couple of gaps left by my DIY attempt. They were fast & professional. They did all of the quarter round and floor transitions as well. Very knowledgeable and excellent craftsmanship.

The installers were professional, answered all question while installing and very experienced in installing. Ku is I

I had a great experience with Shawna and her team. They showed up on time every time, and worked incredibly hard to get the job done on time, despite a surprise that our floors weren't totally level. Shawna explained everything to me very clearly and the people doing the work were friendly, on time, professional, and very clean! Highly recommend!

Was refreshing to have a 'local, neighborhood' business to assist me rather than a larger chain of stores -- excellent craftmanship- respectful, courteous and dependable. Highly recommended.

I cannot recommend Footprint Floors enough. Shawna, the owner, worked with us from day 1 and was in constant communication with us throughout the entire project. She gave daily updates during the project, sharing photos and answering any question I had. She was so wonderful to work with and went above and beyond what she had to do for us. The team that refinished our floors was excellent as well and our floors look amazing afterwards. They were extremely diligent with cleaning afterwards as well and placing our furniture back carefully. We are incredibly pleased with our flooring and the results from Footprints Floors.

Footprints provided excellent communication and workmanship throughout the entire floor replacement process. I was very impressed with all aspects of this project, especially the end result.

Footprints couldn't have been a better choice for us. They were knowledgeable, professional and a good value. They installed engineered wood in our kitchen, and it looks great. I highly recommend Amanda and her team.

Shawna was absolutely amazing and went over all the options with me.. sample of the two colors and emailed it to me as I was out of town. I totally trusted them to do this project while we were out of the country and came home to wonderful floor.

Following a flood in my kitchen due to a burst filter in the middle of the night, I saw minor warping on the edges of the hardwood floor boards. I called Footprints to get an expert opinion, & was SO fortunate that the owner, Ms. Amanda Wilkins, came to my home. Unlike a second company I had also called, Amanda measured the amount of moisture in the flooded area vs another part of the house. While, of course, the kitchen section was wetter, it was not dangerously so. In the end, I was re-assured that I did not have to replace/re-furbish all my flooring at this time. What a relief! Amanda is knowledgable, honest & cordial (& leads a women-run company)! I highly recommend Footprints & will turn to them again when I decide it is time to re-furbish or replace the hardwood floors in my house . I am confident the work will be done with high competence at a fair price.

Very professional and they delivered a quality product on time and within budget. The work involved the removal of existing flooring and replacing it with red oak. The finished product looks great. I will use them again for some future projects.

Footprints floors ranks at the top of my list for contractors I have worked with over the past years. Shauna and the crew were easy to work with; listening carefully and working together with me to achieve the result I was seeking. They went above and beyond to insure that the finished product was the absolute best it could be. My floors are beautiful…I couldn’t be more pleased!

Despite some issues with ordering flooring, Footprints was very supportive and responsive. Owners were on site daily to assure quality installation and resolve any issues

Can’t speak highly enough about our experience with Amanda & her team. She came out for our quote and spent thorough time explaining the process and answering our endless questions about direction of the project. Out of the 3-4 companies we reached out for quotes it was no question we were going with Footprints. Communication is a high priority we seek in hiring out for projects and they were great. Not to mention her team did a great job with our first floor laminate installation. Looking forward to them completing our 2nd floor replacement/install as well.

Had a great experience with Amanda , Roberto, and crew. Only took 1 day to get my lower levels replaced with laminate flooring and it looks amazing. They were very professional about dealing with any lingering pet odor issues once the carpets were pulled up and I'm enjoying that new house smell. I'm planning to use them again for the stairs and upstairs loft

Amanda and her team were awesome to work with and extremely thorough! We love our new luxury vinyl plank flooring and they did a great job!

They refinished our parquet floor and did a wonderful job. The floor is beautiful and it now matches our other hardwood floors. They were very communicative during the process and cleaned everything up after they were finished. Everything was delivered as promised.

Shawna and her team at Footprints Floors went above and beyond when refinishing and repairing our floors. She personally made multiple trips out just to help up decide on the perfect stain color for us. Her team was professional and kept us informed on every step of the process. We will definitely be using them for any further flooring needs.

I had 50 year old wood floors in a log cabin and I wanted to save and modernize them. At least two contractors told me it could not be done. Shawna and Amanda had a brand new high-tech process from Sweden that worked magnificently. The floors look and feel rich and healthy. I could not be happier with the crew, the company or the result. I’m building a new Enertia next door and my friend is building across the street and we will be engaging Shawna and Amanda to install our floors there. You can see the before and after photo and a finished shot. All my expectations exceeded!

We were thrilled with the education and time that Footprints provided. We have a handful of damaged boards and the owner herself spent an hour with us letting us know our options. We feel informed and confident in our next steps to maintain the warranty on our continuous floating laminate floor.

I can only write an incredibly positive review for Footprints Floors here in Raleigh. 1 timely and reasonable estimate 2 quick scheduling 3 tender care of our belongings throughout the process 4 beautiful work installing our engineered wood and LVT and solving a door problem along the way And the people..... owners Shawna and Amanda are such fine individuals- kind and very knowledgeable. They continued to check on the ongoing work throughout the process and were patient and always with good cheer. Our installers, Darwin and Nahun with their many years of experience were amazing to watch. They did excellent work. We made it through our water leak and all the damage it caused, and now our new floors are gorgeous! We were lucky to find Footprints Floors, and we certainly did not expect to enjoy, trust, and respect all of them, but that is what happened. We heartily recommend them! Jan and Jerry Ernst

The team at Footprints was truly amazing to work with - from the initial quote to final product. They were very knowledgeable, and gave us a lot of information and advice throughout the process. When I was being indecisive about the floor colors, the next day they came back with a few different stain options so that we could find what we wanted. The team even worked with us when moving the fridge so that we could finish painting behind it :) Everyone was nice and professional, and I would use them again in a heartbeat!

From start to finish, Shawna and her crew were a pleasure to work with! They came when they said they were going to come, explained every step of the refinishing project, and completed the job when they said they would. We have more rooms to refinish,, and we will definitely be calling Footprints again.

Footprints is a great company. They did our downstairs hardwood refinishing and a few minor repairs to stair treads. They communicated thoroughly and continuously throughout the job, so that we were never left in the dark. The job was finished very quickly as well. Thank you for giving us our floors back -- as good as new!

We are so very thankful that we found Footprints Floors to work with on installing our wood floors in our new home. They were extremely kind and knowledgeable, guiding us through each phase of the purchase and install processes.

Shawna, Amanda, Roberto, and the whole crew were great from the estimate, to scheduling and answering questions about the process and timeline, to the actual installation. Their work is very precise and clean, and they explain what's going on very clearly. Would definitely choose them again.

Amazing service! Darwin and Naun installed lvp for us on stairs and in all our bedrooms. Our stairs had one very tricky area where the side of the stair tread was visible and there are no pre-made lvp solutions for this. They spent lots of time custom cutting a solution and it looks amazing. They also made sure that our sub flooring was prepped and perfectly level and they fixed some areas where older nails used to secure subfloor joists were coming loose Amanda was here at least 2 times a day during install to check in which I appreciated. The reviews are right- this is the installer you want.

Shawna and Amanda and crew did an excellent job. They installed hardwood flooring for our house. Very professional, great quality and on time.