Broken Tile Replacement in Chandler / Gilbert

Matt, Melissa, Edgar and the entire team at Footprints Floors were awesome. From the minute I submitted a webform with interest to today when I made my final payment, they were responsive, considerate, easy to work with, listened to and understood what we were really hoping to achieve, and DELIVERED! Every time we walk in the doors to our home and see our new stairs we take a deep breath and relax knowing they are beautiful, protected, and done with high quality materials and craftsmanship. They were able to match (as closely as can be expected) the stain of the real wood to our LVP flooring throughout the rest of the home. I even called them back to ask if they could fix a few things that seemed like small misses, but would have bothered me daily, and they didn't hesitate - Edgar even came out on a Saturday morning to button things up. Price was fair - work is outstanding - experience is 5-star! Than you!!

We found Footprints Floors through a Google search. We did their online free estimate request and was promptly contacted through a text to set up an appointment. Matt came within two days, sent a proposal within another two days, and was able to start the work within another week. We chose Footprint Floors to do a kitchen backsplash to upgrade our kitchen. The night before the project start date we received a text from Melissa, who was assigned to be the manager for the project. She detailed what to expect the next day. The day of the project, Matt introduced us to Fernando and his son, who did the work. Melissa, came later in the day to check on the progress and to see if Fernando needed anything. Fernando and his son were professional, took great care to protect the surrounding areas, did precise work, and cleaned up almost without a trace, inside and outside. We highly recommend giving Footprints Floors your consideration for your next project.

The Footprints Team once again did an amazing job for us. LVP, ceramic tile and new baseboards gave our rooms the refresh we were looking for!

Excellent work and great communication along the way. From the time I reached out the job was completed with a few weeks. Highly Recommend.

We used footprints for a whole home install of luxury vinyl plank flooring and baseboards. We had some repairs that needed to be done over a year later due to a manufacturers defect. They arrived promptly, did a great job and cleaned up. A great experience and we highly recommend them!! Thank you!

After getting the run around from several other flooring companies, Matt and Footprints Floors came through! Their company was prompt to respond, regular updates, installers were ontime and focused on doing a quality job. I would highly recommend Footprints Floors for all your flooring needs! Thanks to Matt, Stephanie, and your crew for an excellent job! Look forward to future business opportunities!

I can't say enough about this team! We were met with a professional and upbeat attitude by the owner. Matt accommodated us with a last minute visit to get measurements and give us an estimate. We were looking to expedite this project to get it done before we had to move in. We got a great product and excellent craftsmanship in less than a weeks time. We are grateful for this service. The extra special touch was the visit and message after the project was complete to ensure we were satisfied. Look no where else! Footprints Floors!

Very professional and did a great job

I had Footprints Flooring do our living room area and I couldn’t be happier. We had some damage done to our carpet from our pups and Matt came by to take measurements and set up a time for the new flooring to be put in. He was super friendly and helpful. It took them about 8 hours to do the whole area and it looks fantastic! They checked in a few days later to make sure everything was what we wanted. I appreciate the constant communication and quick install. Highly recommend Footprints!

This team was incredible! We needed flooring work to be done quickly; some fixes in order to close on the sale of our home and Matt Gilstrap and team pulled through BIG time! Very responsive and the work done was perfection! The flooring in our bathroom turned out beautifully and was completed quickly. I highly recommend this business 100% for your flooring needs.

My son's room desperately needed an update, and the flooring was no exception with 28 year old original carpeting. We had the chance to use Footprints Floors to upgrade to LVP, and we could not have been happier with our experience! Matt and his team of professionals communicated with us every step of the way, and the whole process was so quick and painless. I highly recommend Footprints Floors East Valley and will use their services again in the future!

This is a great company! Matt is very responsive to your calls. His estimates are easy to understand. The prices for labor wasn’t as high as other estimates. The work was done swiftly. The workers were happy, worked hard everyday and cleaned up. The work was done in a professional expectation. The project manager Melissa was on the ball to ensure everything was running smoothly. I recommend this company for all your tile work. Below is before during and afterwards.

Awesome experience with Footprint. We replaced our entire downstairs flooring along with the stairs with LVP. Their crews did an excellent job with the demo with dustless tile removal. They even removed our nook and some cabinets when we asked. The flooring came out incredible and we would absolutely recommend them.

The wife found Footprints on FB marketplace trying to locate a flooring company that could help us with a remodel. Right off the bat from the beginning everyone we came in contact with was so friendly and knowledgeable and listened to all of our needs for the project. We could not wait to get started. The project is all done and we could not be happier! The whole team, Matt, Melissa, Rueben and his teammate did a phenomenal job. They helped us with scope that we were not sure of how to handle and went above an beyond with every request! We are already discussing the next project and will be using Footprints again!

I want to thanks footprints floors for the job thay done for me with a fear labor Cousts and the timing was fast and on time, I really appreciate you (matt) to make it easy, fast and beautiful job done. Good job

Footprints Floors were awesome! Their estimate never changed and they did the work on the agreed dates. For us they installed the vinyl floating floor AND the kitchen Backsplash. We are very happy with their work. They can be proud of the work they do. And, of course, we would use them again!

Great service start to finish! Couldn’t be more pleased.

Outstanding work! The crew did an amazing job. Polite, professional, and they hustled while doing quality work. Melissa and Matt were great to work with in estimating and communicating with us all along the way. We will absolutely use them again for any future flooring needs and strongly recommend having them estimate your next project! Steve C Mesa, Az

Matt & Melissa were excellent to work with at Footprints Flooring. I had a medium sized Flooring job that needed to be done, and after submitting out for a few estimates on the job, I decided on Footprints Flooring. They were very professional and most importantly I felt like I could trust them. Matt and Melissa took their time, I didn't feel rushed, and I could just tell they were both quality driven. They wrote up a detailed estimate, asked me if I had any questions, and then came out and did a fantastic job on my flooring. They have a couple of specialized teams that are trained in specific areas, so you get the best job possible. You will notice the difference in quality right away. The complete installation job went perfectly, and my wife and I couldn't be happier. It is so important today to hire a quality contractor and Footprints Flooring 👣 was fantastic. Their workers are all professional looking, worked together well, and seemed to enjoy their work. They all were very good at what they did. Thank you Matt & Melissa and your entire team at Footprints Flooring, we could not be happier with the job you guys did at a very reasonable price, that did NOT change from the written estimate. 5 stars all the way!!!

Very professional, from the President (Matt) to the expert hardwood installers. Shout out the Project Manager Melissa. I would highly recommend Footprints Floors East Valley for all your flooring needs. Five stars is not high enough!