So, I interviewed three or four places. Why did I pick Kyle and Footprints? One place, who was supplied by my condo's management company, said the floors were too old to be sanded and stained. I got a good price form someone else but it did not include staining. When Kyle came, the tipping points for me were (a) I liked him (b) he gave me a pamphlet of stains and showed me the most popular ones per real estate agents (c) he said the floors were old but could take one more sanding and stain. That to me showed knowledge, expertise, and consideration of my ultimate goal - selling the place. And, they did a great job.

Kyle and his team were absolutely fantastic. They worked with us on a tight timeline to level the floors in the back rooms and put in all new wood floors throughout our unit. It was a big job, and they were straightforward about the work, respectful of our time and space, extremely easy to communicate with, and very kind as well. Our new floors look and feel incredible - we’re so happy with the work they did. Would work with them again without hesitation!

Kyle is the owner of Footprints Flooring in Chicago. He was very responsive and professional throughout the whole process of restoring my floors. His guys did a great job and I am happy with the results.

Quick, communicative, and amazing job! Truly know their stuff and treat you like their most important customer.

Before speaking to Kyle at Footprints I thought it was important for me to speak directly with a subcontractor who would personally be performing the floor installation themselves. In doing so it wasn’t clear that these other contractors really heard or would ultimately act on what I was saying, or whether they really cared, often hearing the common refrain “no problem.” Kyle was very effective at listening to and addressing my concerns throughout the entire process and then successfully passing the information and my concerns on to Rudy and Riamundo who followed through on those details during the installation. Effective communication, listening, understanding and follow through are paramount qualities, abilities and skills to possess and employ in order to translate the many details of the job into a quality, thorough execution of the installation. These qualities are not always easily found. I was out of town for much of the process and had to handle details remotely, by phone and text, making these qualities all the more important to my circumstance. Kyle and Footprints was extremely responsive to my phone calls, texts, concerns and needs and they made themselves available in a very validating, accommodating and prompt manner, directly addressing my concerns with excellent listening, communication and follow through skills that turned my vision into a fabulous result. Kyle will answer all of your questions; respond promptly, clearly, honestly, and concisely. He listens and follows through on the detailed execution. He will allow you to be as involved in the process as much as you care to be or take on matters independently. He stands behind his work and will not disappear. At least that was my positive experience. There exists the art and skill and craftsmanship of a Quality Installation as much as there exists the art and skill and relationship skills of Quality Customer Service. Kyle Battles and Footprints possess both. Many Thumbs Up !!!

We recently had our hardwood floors refinished and Kyle and his team did a WONDERFUL job! They were responsive, professional, clean, fair on pricing, and efficient. After an awful experience with a previous flooring company, Footprints Floors was able to come in and restore our floors. Highly recommend!

We couldn't be happier with the hardwood flooring refinishing job completed by Footprints Floors Chicago! From start to finish, the team demonstrated professionalism, courtesy, and exceptional skill. Our tired floors were transformed into stunning works of art, exceeding our expectations in every way. The attention to detail was remarkable, and the quality of work was outstanding. Throughout the process, communication with the owner Kyle was seamless; he promptly addressed all our questions and concerns. To top it off, Kyle's team completed the job a day earlier than expected! Highly recommend Footprints Floors Chicago for anyone seeking top-notch hardwood flooring services!

I worked with Footprints to refinish hardwood floors in my condo. Kyle's team did great work. They moved fast, and the results were exactly what I hoped for. Can't recommend them enough.

Great job and Kyle was able to meet my time schedule.

Kyle and team did incredible work! Our whole process from quote to dry beautiful floors was about a week, they made my hardwood maple shine again and made the whole process easy and smooth. I will be recommending them to anyone in my network who needs their floors redone going forward. Thanks so much guys!! Photos show the transformation from old to new in the same area of floor :)

Kyle and the team at Footprints Floors were truly wonderful to work with. From the quote to install, service was above and beyond. I had braced for a multi-day project, but to my delight the bulk of the work was completed in a single day. Our basement playroom has now been converted into a gym with a functional rubber floor, and we couldn't be happier with the result!

Excellent company. Beautiful work laying a tile floor in our kitchen in between other remodeling work being done. Very accommodating on scheduling. Efficient and very clean. Estimate = Final price. Highly recommend!

Kyle and his crew committed to the job on a fairly tight schedule and took care of everything in a first-rate manner. The work is beautiful, and the experience was as low-stress as you could want. They even had a terrific playlist!

Excellent service from estimate through to project finish. We were communicated with the whole way, we had one or two odd requests that were accommodated with ease, and the end result looks great!

kyle did an awesome job from start to finish. his team did my floors while i was on vacation and out of the house. they moved my furniture and put it back where it was (added cost but worth it). he kept me updated through the whole process and my floors and stairs look amazing!! and the cost was very reasonable. highly recommend.

Footprints Floors Chicago (FFC) did an excellent job refinishing a bedroom, stair treads and landings. FFC also replaced damaged floor boards in our 1920s era house and expertly matched the existing pine floor boards. We were greatly appreciative of how easy it was to work with FFC as they scheduled our job around the scheduling needs of our family. FFC were timely, efficient and did a great job with minimizing the dust from a very messy job. We will call on FFC when we are ready to tackle our next flooring related project effort.

Just worked with Kyle on flooring for our basement. Common sense pricing, very professional, flexible and responsive communicator, and high quality work.

Communicative, responsible and efficient. We had a great experience (we put luxury tile that looks like hardwood installed in our basement) and highly recommend.

Kyle at Footprints has done work for me twice in two different homes. His work is fast and excellent. He is wonderful at communicating and responding and if I ever need more flooring I can’t imagine hiring anyone else.

Excellent work. Tomasz was able to come in and fix all of the tile which was removed after a sump pump installation. I heartily recommend!

Very good service. Fast and friendly. Workers were clean and professional. Highly recommend

Kyle was so easy to work with and we couldn’t be more satisfied with our new kitchen hardwood floor. He and his crew were able to get the demo and installation completed while we were out of town for a long wedding weekend. Kyle was in contact with us every step of the way, texting photos to ensure everything was meeting our expectations. We came home to a gorgeous new finished floor. We would highly recommend Kyle and Footprint Floors!

Working with Kyle and David and crew was amazing. They were very responsive, communicative, reliable and did a fantastic job! The floors look amazing, I would highly recommend!

I had the pleasure of working with Kyle and Tomasz on a complete renovation of the tile in my guest bathroom. Even though I had to wait a few months to get the project started, Kyle was responsive and kept the quote the same. Once the project got started, Tomasz was the utmost professional! He worked day in and day out to get the job done in a week as promised, and I couldn't be happier with the finished product! My bathroom went from the 90s with Ikea fixtures to the beautiful modern traditional bathroom that fit my aesthetic. I can't thank them enough for all their hard work and will definitely recommend them/hopefully work with them in the future!

Kyle, the owner, was very helpful throughout the process and was very knowledgeable about anything and everything related to flooring. I’m thrilled with how my floors turned out and I highly recommend Footprints.

Kyle and his team were very easy to work with, very knowledgeable, and did an amazing job installing the floor and tile.

Kyle was very responsive and provided multiple options for us. Pawel did a great job on the floor and was very good at matching the stain.

Great communication and service. Worked with us to make sure we were completely satisfied with the work. They were professional, courteous and diligent. Would gladly hire again for my next flooring job

Kyle is the consummate professional -- knowledgeable, responsive and thorough. He took great care in working with our schedule and our complicated design and sent absolute artisans to complete the install. I am still amazed at how good the floor looks. I wholeheartedly recommend Footprint Floors and will definitely be using them again!

Footprints was great to work with. I replaced carpet with hardwood in 2 bedrooms. Kyle was a very no pressure salesperson. He came, took measurements and had an estimate back to me within an hour or so. No "if you sign now.." stuff. His pricing was below the competition. I got 6 estimates. They had materials available and I was less than a week from estimate to completion for 2 rooms of hardwood. The men who did the work were efficient and polite. They did a great job and cleaned up well after. The transition from the existing to the new floors is nearly imperceptable. Would definitely use again and would highly recommend.

From the first phone call to the finish of the project, everyone I worked with at Footprints Floors was highly professional. Kyle explained all the work in detail at the initial meeting, taking in my preferences, and making constructive suggestions. At each step of the floor sanding and refinishing Kyle consulted with me to make sure my preferences for color and finish coats were carried out. My 100 year old floors are restored to their original beauty, and I could not be more pleased with the outcome!

It was a pleasure working with Kyle and Tomasz on our recent home renovation project. They both worked with us on timelines and showed flexibility when the delivery company lost our tile (a pretty big set back). Both were communicative and friendly throughout. The pricing was very competitive. And the finished product looks great! Tomasz spent extra time and care - which is so obvious in the end result. We’re going to redo our bathrooms, Footprints will be the first call!

Great service at a fair and competitive price. They removed and replaced the tile in my bathroom. Would hire again.

My wife and I hired Kyle and his team to replace slate floors with hardwood to match the rest of our house. Needless to say, it was not an easy job, but Kyle and his team were very easy to work with, transparent, and professional. The job was done on time and the floors look incredible. We highly recommend Footprints.

Kyle and Footprint Floors did a terrific job in my unit, replacing carpet with vinyl flooring. Kyle was quick to respond to the multitude of requirements from my condo association, and had necessary expertise with the details that I wasn’t sure of. Very reliable and pricing seemed very reasonable. Will certainly use again for my next project.

Great job and fast communication!

Pleasant experience, a job well done.

Kyle at Footprints floors exemplified exceptional service. I called for a quote, he took his time understanding my issue which I greatly appreciated. The quote was extremely professional, well thought out, timely, and reasonable. I will use footprint floors again in the future.

Kyle was very responsive and worked on a tight timeline. The refinishing was very high quality, the floors look brand new. A great value and experience!

We had a great experience with Footprints Flooring. We would absolutely hire them again.

This is the second time that I have hired Kyle's team to install flooring and they did an amazing job. They enforced the subfloor carefully and completely fixed the squeaking noise of floors and stairs. They did an excellent job painting the stairs so that the color matches the floor. They are professional and able to answer any types of questions and do their best to take care of concerns of customers.

Kyle and his team were excellent. They were very knowledgeable and helpful throughout the process. They also were very efficient and did a great job of cleaning up afterwards

Kyle and his team did a beautiful job refinishing my hardwood floors. I got quotes from a few companies and Footprints was right on target with a fair price point. Kyle is easy to work with, straightforward, and I felt comfortable with him right away. I’m a first time homeowner on a steep learning curve and he was very patient answering my many questions, and with my nervousness choosing a stain color! I had a limited window of time to get the floors done before moving in and he was proactive to get the project on their schedule for the week it needed to happen, as I was coordinating the floors with another renovation project. Great communication throughout and follow up afterwards to ensure I was happy with the results. I wouldn’t change a thing! Pictures of the finished floors enclosed - Special Walnut stain on Red Oak.

I enjoyed working with Kyle and his team through initiation and completion of our new flooring. Kyle was always helpful and quick in answering my questions about product and process. Raimundo is a true craftsman and was easy to work with.

Just had my floors repaired and redone by these guys. Amazing job! Friendly and professional and done in a timely manner. Definitely recommend them. Billy C.

I am so happy I chose this company! Kyle was fantastic to work with. I had a flood in my condo and needed flooring replaced. Kyle really worked to get my job scheduled as soon as possible since I was running out of temporary housing. They completed the job in four days and did amazing work. I had luxury vinyl plank installed and love it. I was so impressed because due to my situation I had all of my belongings still in my condo and they were able to move it around to take out and put new flooring in. They didn’t damage any of my property and cleaned up very well when the project was completed. I would highly recommend this company. The process was so easy from start to finish. Kyle is incredibly responsive and helpful with choosing the flooring and baseboards.

Footprint Flooring was absolutely fantastic to work with. Kyle was very professional and a real pleasure to work with. He responded punctually every time we had a question, was quick to get us an estimate, and throughout the process of hardwood floor installation kept us informed of all details and timing schedules. His pricing was very competitive and the quality of the floor installed was excellent. If you need flooring, look no further. Kyle and Footprint Flooring will do an excellent job for you as well as being great to work wit

Kyle and his team have replaced and refinished wood floors for us twice. Both times, they were incredibly professional, communicative, and easy to work with. The quality of their work was exceptional and the pricing was reasonable. We will continue to use Footprints for future flooring needs!

Kyle and the crew were great. It was a difficult job with a tight curved stairway. The completed job looks great. And, they were sensitive about keeping the dust down. I’d definitely recommend them.

I contacted Footprints Floors for my condo's floor replacement. It needed new subfloor consisting of sleeper strips and plywood, new flooring and baseboards. Footprints Floors were very easy to get a hold off, responsive and prompt. Kyle came to provide a free quote and he was very friendly. He provided an estimate quickly for a competitive pricing. My project was moving fast so, later, we had to change the initial scope and they provided that flexibility even though it became a smaller project. They started the project on time and did not stop until the project was completed. Floors needed leveling that was not anticipated and they leveled. They were very courteous and honored their initial agreed upon pricing. The team did a really good job from start to finish installing the 2x4s, plywood, click install engineered hardwood and baseboards. Their team is also very friendly, respectful and informed me of all the issues and resolved any that was revealed during the project. Having contacted many other flooring contractors, I would put Footprints Floors to the top of the list for the craftsmanship and pricing. I recommend them for any of your flooring needs.

Working with Footprints Floors was easy and efficient from start to finish. They have a professional team that scheduled the initial free consultation to which the owner Kyle came out for within a few days of scheduling. The cost estimate was favorable compared to others. That combined with the professionalism presented made Footprints Floors the clear choice to go with. Kyle was able to schedule the work quickly and coordinate with the building manager to meet all condominium requirements. Kyle was also accessible to answer my questions and provide updates throughout the process. The men who completed the hardwood flooring removal and installation were hardworking and completed high quality work. I highly recommend Footprints Floors as a professional, trustworthy, high quality, and cost competitive flooring service company.

Had my floors sanded and re-stained and Kyle was responsive and quick, my project started on time, and my floors look great. They also replaced a damaged board for me and it looks seamless.

Couldn’t be more pleased with every aspect of our flooring installation. Kyle kept us informed of everything, answered all our questions, and even came out with his crew to go over the details of the install. The installers were prompt, professional, and very thorough. I highly recommend Footprints Flooring!