Flooring Contractor FAQs in Charlotte

They did a wonderful job and clarified with me multiple times that they were doing what I wanted. The team worked late to finish and did an absolutely marvelous job for a very reasonable fee. I could not have done better or have been happier with the result.

Footprints Floors did a superior job on our hardwood floors. From start to finish, they managed the process of refinishing with professionalism, skill and attention to detail. They replaced several damaged floorboards, worked to achieve the stain color we wanted and kept the work site as clean a possible. Costs on the job were very fair and well-documented. Best of all, Brandon was engaged with regular communications and inspections of the job every step of the way. I highly recommend Footptints and would definitely hire them again

Brandon, the boss of Charlotte location, is very professional and knowledgeable. He was so patient with our extraneous project. Brandon was able to communicate so effectively with me about pros and cons of every aspect of a choice I wanted to make, definitely helped reeling me in. Juan, the second in command, made sure everything was executed to perfection. The floor installers worked so hard and fast. Nancy, the painter brought it all together and she is so sweet! Everything turned out amazing! Awesome job footprint floors!

I was very happy with the entire process. From getting measurements to ordering the flooring to people being on time to start the work day. Happy with the workmanship. Very detailed which I really like. Brandon came to the work location days before project started. Helped moved the flooring from garage to house because delivery person doesn’t not bring flooring into the house. At post inspection, he was very thorough and answered any questions we had. Made sure we were satisfied with the job. We would highly recommend him and his crew. Definitely a 5 star job.

Would highly recommend footprints floors. Brandon, Darrin, Juan and team did an excellent job from start to finish and the floors look amazing. I had a lot of questions throughout the project (first home improvement project) and everyone was super responsive and helpful. And the communication on timing and scheduling was spot on. Thanks!

Highly recommend this flooring company! The floors look fantastic, and the owner, Brandon, and his employees were both professional and kind throughout the process.

We have loved our time working with Brandon, Juan, and the whole team. They did a great job

We had a wonderful experience with footprints floor. I had my upstair hardwoods redone to match my downstairs. They did an excellent job. They were prompt, professional and the price was very fair. I will definitely use them for future projects 😊

It was great doing business with footprint floors. They just finished a renovation project in our master bathroom, including floor, wall, and shower tile replacement. The workmanship was outstanding, and the workers were excellent and Engaged. Brandon kept a close eye on the project throughout, and the workers were very respectful to keep our property cleaned up day today. I would highly recommend footprint floors for any tile project.

Footprints installed new hardwoods in our kitchen and refinished the wood floors in the rest of the house to match. They did an excellent job and were right on time with the project. We were able to schedule the project quickly after deciding to proceed. Everyone who worked on the project worked very hard. They made it very easy to do a couple extra small projects while we were out of the house. Small, inevitable issues were very easily and quickly resolved. Highly recommend Footprints!

Footprints floors was very professional and everything was done in a timely manner. Very happy with home my floors came out!

We had an excellent experience with Footprint Floors. Darrin and Brandon were a joy to team with. They both were very professional and knowledgeable. They went the extra mile when we had any questions or concerns and were always quick to respond. Their talented crew was prompt, friendly and did a great job cleaning up every day. I would highly recommend them and won't hesitate to contact them for future projects.

We have used Brandon and Footprints for four jobs now over the past couple of years and they do such a great job and are so easy to work with. We’ve done two bathroom renovations, a hardwood replacement and now a hardwood refinish/restain to modernize and lighten, and we couldn’t be happier with the results! The pictures speak for themselves (before > after). Brandon is the first person we call when we have a project for tiling or hardwoods!

Brandon was awesome to work with. He came and measured my area for laminate flooring and it was installed a week later. He is a excellent communicator and guides you through the process so you know what to expect until completion. I highly recommend using Footprints Floors and would use them again!

I highly recommend footprints flooring. Brandon and his team did an amazing job installing LVP throughout the entire downstairs of our home. In 1 day. As well as sanding and staining our stairs to match the new floors. The entire process was done quickly and professionally. They were on time, everyone was great and they cleaned up after the job was done.

We have a sunroom with a concrete floor and wanted to enhance the look of the room and decided to tile the floor. We selected a tile from Floor & Decor and I requested quotes from 3 installation companies and none of them were as professional as Footprints. They started the project when they said they would and completed on schedule. Everybody was very professional, friendly and cared about their work. They kept the space very clean and the owner followed up daily to ensure we were satisfied and to answer any questions. Footprints was price comparable, did what and when they said they would and truly appreciated our business. We will definitely use them on our next project!

Highly recommend! Darrin and Brandon and the whole Footprints crew are awesome. We had carpet removed and hardwoods installed in the entire second floor of our home. The process was exactly as described and stayed on schedule. Brandon was by our home daily to check on progress, provide updates and ensure that the crew had what they needed to get the job done. We had hardwoods on our first floor and in the hallways upstairs and the new floors match them perfectly in terms of both stain and finish. They look like they’ve always been there. We are thrilled with our new floors and excited to move back in upstairs and start enjoying them. It’s so refreshing to work with a contractor who sets expectations and sticks to them in terms of timeline. It made what can be a stressful process manageable! Thanks to the whole crew! Will upload some photos soon.

Brandon and his crew helped me with a condo project in South Park. They did an fantastic job from start to finish. Would definitely use Footprint Floors again!

Footprints Floors was the best bathroom remodel I have ever used. Brandon McBrier did a fantastic job. He brought in tile people, the plumber and painters. They were at the house when they said they would be there. They finished the job when listed on the contract. And the price was so very reasonable. I will always call Brandon for future work. Thank you so very much. He is excellent!!!!!

Had a terrific experience with this company. They replaced an old backsplash in my kitchen with subway tile. Love the finished look, has really updated the area. From the salesman and project manager to the installers, they were professional, friendly and communicative throughout the process. Fast appointment for installation. Would definitely use Footprint Floors for any future projects!